Policy Statement

Our aim is:
 
 - To provide a good level of service to all our patients with direct access to a Doctor and Nurse in pleasant surroundings with helpful and courteous staff
 
 - To maintain the health of every patient by providing Health Checks
 
 - To promote health awareness and provide those who require treatment, with an appointment on the same day or within 24-48 hours 
 
 - Patients requesting URGENT treatment will be seen on the same day
 
 - To provide direct access to Maternity services
 
 - To provide referrals where necessary to Hospital Services and other Health Professionals
 
 - Provide access to physiotherapy services
 
 - To provide information and access to records whenever necessary, within the confines of the present law
 
 - To keep patient information confidential and to treat each patient as an individual
 
 - Display a Patient Charter and provide the means by which patients can make a complaint