Latest News


APPOINTMENTS: you will NOT be able to pre-book a doctor's appointment between Monday 23rd December - Friday 3rd January.  Please call on the day to make an appointment and note that we are closed all day 25th and 26th December and 1st January.

PRESCRIPTIONS: Last date to order prescriptions to be ready before Christmas is Monday 16th December

Freestyle Libre guidance

Please access to see your allegibility and details regarding replacements etc

#CervicalScreeningSavesLives campaign

One in four eligiable women do not take up their cervical screening invitation - coverage is at an all time 20yr low.  Two women every day die from cervical cancer in England. If you are due or over due for your screening call the surgery to make an appointment

Data Protection/Consent

Here at the surgery we pride ourselves on how we store your data and how we use it. We process your data lawfully, with a purpose, only store what is necessary and will never share your records with third parties.

If you with for your prescription/medication to be collected by someone else you will need to sign a consent form.

The same applies when calling for results etc unless we have explicit signed consent this information cannot be given to another person

Over Indulging?

Visit:  for tips of how to make sure that you don't over indulge


NHS England

Visit NHS England:

It will give you lots of informtion and ideas regarding vitamin supplements, over the counter medication, self care and wasted precribed medicines



What is resilience?:

Simple ways to strengthen your resilience:


Addicted to social media?

Spending too much time on social media can negatively affect your mental health.  Heare are some ideas that may help you:

Visit the next link for ideas of safeguarding children regarding social media:




Get fitter for free - Park Runs

If you feel you need more exercise why not try a local Park Run?  it is free and available all year round.  Get fitter and meet people: it is a 5k run usully on a Saturday morning. For more information visit


iPLATO SMS Survey response

Thank you to everyone who completed the survey - positive responses: Great service, nice reception when you arrive, doctor listens and understands....

18-24 year olds - Meningitis ACWY Vaccine

Do you have a child aged 18-24, who has just finished school, or who is off to University or Further Education for the first time? They may be eligible for a free Meningitis ACWY vaccine if they haven't already had it.

Meningitis is a killer and young adults are at higher risk of exposure.

Flu Vaccinations

This year the flu vaccinations have arrived!  There are two different vaccinations - one for the over 65yrs and one for the under 65yrs.  Book up now!




Online Appointment bookings

Please can we ask that when booking an appointment online, the appointment is only booked for yourself and only for a regular matter.  If you need a private medical or or such like completed please phone reception to make that appointment.

Please do not book an appointment in your name and then ask to change the appointment with the receptionist when you arrive at the surgery.

If you require to add a family member to your online access please ask a member of staff.

Thank you.



Calling for results

Please may we ask that our patients call the surgery after 3pm for results.Thank you .

Online Access

If you are interested in using this service please ask the receptionist  to set up your User Name and Password.
Once you have your User Name and Password please click on the below link to start using this service:

CQC Results 2016

Overall - Good

Safe: Good

Effective: Good

Caring: Good

Responsive: Good

Well-Led: Good

Please click on the below link to read our full report:




Electronic Prescription Service (EPS) - Now available

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

Please ask our reception team for further information on what this means for you.......

Unused Medication Campaign

As part of the campaign, we have prepared a survey for patients to share their experiences of unused medication. We would be grateful if you can help us reach as many people as possible by sharing the link:

SystmOne App now available

The SystmOnline app for Android is now available to download by searching for ‘SystmOnline’ within Google Play. The app for iPhone and iPad can be found in the App Store.

Maternity Direct+

It is likely that with every new day throughout your pregnancy and beyond you will have at least one new question. If you have decided to have your baby at Basildon University Hospital, you can contact a midwife via social media.

Maternity Direct+ is there just for you, with an i-midwife on hand to answer your non-urgent questions. Our Maternity Direct Facebook page ( or search maternity direct) features daily posts about health, things happening in the press, how partners can help, pre-pregnancy, during and post pregnancy advice etc. As Maternity Direct+ is led by experienced midwives you can be assured that you will be provided with sound, evidence-based advice and support. You can get in touch by visiting our Facebook page and leaving a message with your non-urgent questions and concerns. We are there to help - so please visit our page, give us a ‘like’ and spread the word.

Although Facebook is our primary social media outlet, we also have a Twitter page - @maternitydirect - where you will find regular ‘tweets’ on current topics of interest.

You can get in contact via:

You, and members of your family, can contact the i-midwife with any non-urgent questions and she will respond to you direct.

If you have an urgent query please contact the delivery suite on 01268 394598.

Your Accountable GP

Your Accountable GP

By the 31st March 2016 Practices are required under the GMS Contract to allocate a named accountable GP to all patients, including children.  This is purely an administrative exercise and does not change the way in which we operate or affect your ability to make an appointment or speak with any of the GPs in the Practice. 

You will be allocated to the GP who you see most often when you visit the surgery for an appointment. Having a named GP does not prevent you seeing any other doctor in the Practice as your usual GP will not be available at all times and if your needs are urgent, you may wish to discuss them with an alternative Doctor.

New patients registering will be allocated at the point of registration.  If you are aged over 75 or have taken part in the Avoiding Unplanned Admissions Scheme you will already have been allocated a named accountable GP and notified in writing - this GP will remain the same and will not change.

If you wish to be told the name of your accountable GP, please ask the Receptionists when you are next in the surgery.

Would you recommend this practice to your friends and family?

Please fill out our quick survey located in the green box at the top of our website - you can help us improve our services by giving valuable input into your opinion on the surgery.

  Thank you



The surgery is closed and the telephones will not be operative between 12:00 – 14:00 Monday, Tuesday, Wednesday, Thursday & Friday for dispensing


Help Us, Help You!

In July 2019  we had 510 minutes wasted by patients either not turning up to their appointments or letting us know too late when cancelling appointments.  If you are unable to come to an appointment please let us know as early as possible so that we can give your appointment to someone who needs it.