Prescription request

Prescriptions can be ordered online (in the usual way), by email to  or posted through our letterbox in the front door on The High Road.

Please allow 3 working days (Monday - Friday) for dispensing. For collections please come to the reception , we will know you are there and we will bring the medication/prescription to you.  Please be patient (and keep at least 1 metres apart from other waiting patients) as staff maybe on the phone and unable to answer straightaway. 

Thank you for your consideration.

Repeat Prescriptions

We cannot take telephone requests for repeat prescriptions because of the possibility of error.

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.

You can request a repeat prescription by:

Handing in your request slip when the reception is open; (if the surgery is closed please use the letter box situated on the door at the front of the building).

By post; If you choose to post your request please do so 1 week before the medication is required; We can send your prescription to you if you enclose a stamped addressed envelope.

Online; via the link at the top of this page (registration required).

Your prescription will be ready 72 hours later, excluding week-ends and bank holidays,


Acute Prescriptions

If you think you may need a prescription medicine, please make an appointment with the doctor.

If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription without you seeing the doctor.  Please ask the receptionist.

Medication Reviews

Your doctor will decide who can have a repeat prescription. From time to time we will ask you to see your doctor to review your medication.

We do this to monitor your illness and medication.


We are allowed to dispense medication to patients who live in rural areas, or more than 1 mile from the nearest chemist to where they live.

If you don't qualify for dispensing you will be given a prescriptions to take to one of the community pharmacies.

Your local pharmacist should be able to give you advice for non-prescription medication.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.