Order a repeat prescription
Use the NHS App to request available repeat medication securely.
How repeat prescriptions work
Request your medicine
Order only the repeat items you need and check that your nominated pharmacy is correct.
Allow processing time
Submit the request before you run out. Weekends and bank holidays may affect processing.
Collect from your pharmacy
Your pharmacy can tell you when the medicine is ready and help with medicine questions.
Prescription request
Prescriptions can be ordered online (in the usual way), by email to gp.f81198@nhs.net or posted through our letterbox in the front door on The High Road.
Please allow 3 working days (Monday – Friday) for dispensing. For collections please come to the reception , we will know you are there and we will bring the medication/prescription to you. Please be patient (and keep at least 1 metres apart from other waiting patients) as staff maybe on the phone and unable to answer straightaway.
Thank you for your consideration.
Repeat Prescriptions
We cannot take telephone requests for repeat prescriptions because of the possibility of error.
We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
You can request a repeat prescription by:
Handing in your request slip when the reception is open; (if the surgery is closed please use the letter box situated on the door at the front of the building).
By post; If you choose to post your request please do so 1 week before the medication is required; We can send your prescription to you if you enclose a stamped addressed envelope.
Online; via the link at the top of this page (registration required).
Your prescription will be ready 72 hours later, excluding week-ends and bank holidays,
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
Acute Prescriptions
If you think you may need a prescription medicine, please make an appointment with the doctor.
If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription without you seeing the doctor. Please ask the receptionist.
Medication Reviews
Your doctor will decide who can have a repeat prescription. From time to time we will ask you to see your doctor to review your medication.
We do this to monitor your illness and medication.
Dispensing
We are allowed to dispense medication to patients who live in rural areas, or more than 1 mile from the nearest chemist to where they live.
If you don’t qualify for dispensing you will be given a prescriptions to take to one of the community pharmacies.
Your local pharmacist should be able to give you advice for non-prescription medication.
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Other ways to order or ask a question
If you cannot use the app, contact the practice online or telephone us on 01375 642362 to ask about the alternatives available.
Ask about a prescriptionNon-urgent advice: Questions about medicines
Speak to a pharmacist or contact the practice if you have questions about how to take your medicine or think you may be experiencing side effects.