Surgery Times

Monday 08.30 - 12.00
14.00 - 20.00
Tuesday 08.30 - 12.00
14.00 - 18.30
Wednesday 08.30 - 12.00
14.00 - 18.30
Thursday 08.30 - 12.00
14.00 - 18.30
Friday 08.30 - 12.00
14.00 - 18.30
Saturday Closed
Sunday Closed
THE PHONE LINES ARE SWITCHED ON AT 8.00AM EVERY DAY - PLEASE CALL AT THIS TIME TO REQUEST A SAME DAY APPOINTMENT.
 
Time to Learn
Please note the surgery will close at 1pm on the second Tuesday of each month for staff training. If you need medical assistance during this time please ring 999 for life threatening emergencies and for all other emergencies and advice please call NHS 111.
 
Staff meetings
The first Thursday of each month we have a full staff meeting and therefore the door will not be open in the afternoon until 3pm instead of 2pm. Ther is no staff meeting January 2019
 
DECEMBER 2018 FRIENDS & FAMILY RESULTS
Extremely likely 12
Likley                  6
Neither likely
or unlikely           0
Unlikely               0
Extremely
unlikely               3
Unknown            1

Contact Us

High Road
Horndon On The Hill
Stanford Le Hope
Essex
SS17 8LB

Tel: 01375 642362
Fax: 01375 641747

SS17 8LB
Catchment Area
 
We register patients from Horndon on the Hill, Bulphan, Orsett,Laindon Hills, Stanford le Hope and Corringham.
 
How To Give Geedback, Pay a Compliment or Complain
We welcome feedback from patients about our service. It is encouraging to receive compliments but also important that we learn from your experience to make improvements. Please put your comments in the box in the surgery, or write to/email the practice manager Mrs Annette Martinez at amartinez@nhs.net
 
If you have any concerns about any aspect of our service, please let us know. Your GP, our practice manager or our reception staff will be happy to help. In most cases, concerns can be resolved quite easily. A patient Liason service exists (PALS) which can often help resolve any problems before they become formal complaints. To speak to a PALS officer please ring 0800 587915.